Demand for a Skype for Business Contact Centre solution which allows businesses to reduce average call handling times, customer waiting times and improve customer satisfaction...
Company News
|
24.10.2017
The Future of Skype for Business & Teams
VIA can announce that we will be offering MS Teams as a Unified Communication client in our future roadmap. VIA will be one of the first companies to support MS Teams as well as Skype for Business to give customers a choice on which client they use.
Recently there has been much inaccurate speculation about Skype for Business being phased out. This is untrue, Online Skype for Business will be replaced with Microsoft Teams. However, VIA will continue to offer and support Skype for Business.
This is positive news for customers as VIA has planned its telephony infrastructure so we can support both Skype for Business and Microsoft Teams, so customers can choose their preferred client with all the advanced telephony features that Microsoft and other vendors do not provide.
The recent developments from Microsoft will affect VIA’s offering for the better, and we will continue to offer the most advanced Unified Communication product on the market.
We will keep you informed of any updates going forward, and please get in contact if you would like to discuss anything further with a member of our team.
By Chris Fitton
RELATED NEWS
SEE ALL NEWSGood Luck Rick Parfitt Junior for the New Season.
For the 2018 season, VIA is proud to announce we are sponsoring Race Car Driver Rick Parfitt Junior once more in his pursuit of retaining...
Mike Joins VIA
VIA is pleased to announce that Mike Korkidakis has joined VIA as Sales Manager. Mike has worked in Telecoms for over 15 years for Tier...
VIA takes on Tough Mudder for the Nottinghamshire Hospice
At VIA, we have chosen the amazing Nottinghamshire Hospice as our Charity of the Year for 2018.
Phil Joins the VIA Team
We’re growing again and welcoming a new member of the VIA team with Phil Cooper joining the Infrastructure Department as Infrastructure Engineer. Phil has over...
VIA Grow Again With Three New Hires
Due to the successful growth of the company, the team at VIA is expanding rapidly with three new hires. We have now hired four new...
MiFID II in a nutshell: new communication regulations
By January 2018, senior managers and IT specialists of any businesses involved in the trading of financial instruments need to comply with MiFID II. This...
John Joins VIA
The Team at VIA is expanding again with John Wright joining us as New Business Development Manager. John started working in telecoms for Vodafone in...
We Comply with Cyber Essentials
We are pleased to announce that we officially comply with the requirements of the Cyber Essentials Scheme, demonstrating that we can "prevent the vast majority...
5 Ways VIA Can Help You With MiFID II
The MiFID II deadline is creeping up with all firms in the finance industry needing to be compliant by January 3rd, 2018 at the latest. ...
VIA’s Sponsored Driver Rick Parfitt Junior Wins British GT
After a momentous season and a final tense race at Donnington circuit at the weekend, Nottingham-based Rick Parfitt Junior of Team Parker Racing became Champion...
The Future of Skype for Business & Teams
VIA can announce that we will be offering MS Teams as a Unified Communication client in our future roadmap. VIA will be one of the...
Ross joins VIA
The team at VIA is growing again and having worked with Ross Buggins as a consultant for several years we're delighted to welcome Ross as...
ISPA Shortlists VIA for Two Awards.
We are very proud to announce that the ISPA (Internet Services Providers’ Association) Awards, have placed VIA as finalists in the Best VOIP and Best Cloud categories. ...
Determination And Innovation The Key For Fast Growing UC Firm
In just four years, VIA, the brainchild of three long-standing friends, Alex Tebbs, Edward Worthington and Gareth Sobocinski, has grown into a hugely successful business...
Valutrades Drives Time And Cost Savings With UC Platform From VIA
VIA, the business telephony and communications specialist, has secured a contract to design and deploy a bespoke unified communications (UC) solution for Valutrades Limited, the...
Teach first reaps the benefits of joined-up communications with VIA Voice
Teach First, the registered charity working to tackle educational inequality in England and Wales, has consolidated its network of UK offices by deploying an innovative...