VIA Enables Microsoft Teams

VIA has been leading the way in Hosted Unified Communications that integrate with the Microsoft Cloud since 2012. Initially providing VIA UC services based on Microsoft Lync and now Skype for Business.

Microsoft has now taken Skype for Business to a new level, embedding this communication and collaboration technology into Microsoft Teams. Teams provides a focal point within Office 365 for Microsoft’s leading cloud-based applications including Skype for Business, Sharepoint, OneNote and OneDrive. 

Now that Microsoft has enabled Direct Routing into Teams, allowing organisations to benefit from all the great features of Teams as well as replacing their legacy telephone systems, VIA are very excited to be able to offer a migration plan for all existing and new customers.

By Chris Fitton

Microsoft has now taken Skype for Business to a new level, embedding this communication and collaboration technology into Microsoft Teams. Teams provides a focal point within Office 365 for Microsoft’s leading cloud-based applications including Skype for Business, Sharepoint, OneNote and OneDrive. 

Now that Microsoft has enabled Direct Routing into Teams, allowing organisations to benefit from all the great features of Teams as well as replacing their legacy telephone systems, VIA are very excited to be able to offer a migration plan for all existing and new customers.

Via Teams Diagram

VIA Unified Communications solutions

VIA UC is a cloud-based Unified Communications platform, providing full telephony services, IVR, Call Recording and Contact Centre features to organisations across the globe. VIA UC is cloud-based, which means, unlike other ‘on-premises’ UC solutions, there’s no bulky equipment or hefty start-up costs. Better still, it enables your people to work flexibly, efficiently and collaboratively anywhere in the world, whether that’s an international office or their own home.

While Skype for Business and Teams are already great products, our team of in-house developers have created a UC platform to ensure our offering is the most advanced unified communications platform available on the market. VIA UC is fully managed through our online portal and we ensure a smooth transition to the platform through our dedicated number porting and provisioning teams. We combine this with a service like nothing else in the industry, including 30-day rolling contracts, speedy setup, 24/7 support, simple pricing and free updates.

VIA provides choice – SfB or Teams

With direct routing integration into Teams, VIA UC customers will be able to select which endpoint is the right fit for their users, whether that’s Skype for Business or Teams. We believe VIA is unique in being able to offer a fully cloud-based UC solution where the integration into the chosen Microsoft Endpoint is completely seamless and controlled through VIA’s online management portal.

VIA are the experts in UC and we are here to help guide your business in choosing the right platform for your business needs. As with any choice, there are considerations, important ones that need to be considered on both sides for using either Skype for Business or Teams. VIA will provide an agnostic approach, clearly defining the benefits of each platform over the other so customers can make a considered decision on which UC path to take.

Organisations may feel that Teams is the future but currently, they might not be ready to make the leap from their traditional phone system. Skype for Business provides an ideal stepping stone, both in the short and long term to Teams and since the VIA platform integrates with both there is no rush. Organisations can migrate to Skype for Business today and only when they are truly ready, choose to migrate users onto Teams.

Teams may not be the right UC choice for organisations and that’s fine too. Since the VIA Skype for Business service runs on our own hardware in our data centres we can offer the service to all customers, regardless of size, with full integration into Office 365.

For more information please email sales@via.co.uk or call our main number:

UK +44 333 344 2464

AUS +61 290 591 111

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