Via Industry Call Centres Pink
Industry Background

Call Centres

VIA's experience within the call centres industry

VIA's experience within the call centres industry

Call Centres that are stuck with old telephone systems are beginning to see what the benefits of a Unified Communication solution can bring.

Call Centre and IT Managers can setup, configure and manage all team members with ease and benefit from a complete Unified Communication toolset based on Skype for Business that the whole company can use.

Call Centres demand the most up to date technology. VIA Contact Centre has a unique feature called Smart Agent Solution, that runs an intelligent algorithm that ensures calls reach the most appropriate person quickly with minimum human intervention.

VIA have an impressive range of clients ranging from companies who have call centres as a business focus to companies who have a small call centre and want a unified approach to all staff members.

I AM A...

  • Business
  • Contact Centre
  • Financial Trading Organisation

I AM A...

  • IT Manager/Director
  • CEO/Director
  • Finance Director
  • Desk Worker

I AM A...

  • IT Manger/Director
  • CEO/Director
  • Head Trader
  • Finance Director

I AM A...

  • IT Manager/Director
  • CEO/Director
  • Call Centre Manager
  • Finance Director

I HAVE...

USERS

FIND OUT MORE

LATEST NEWS

Our Favourite Features of Microsoft Teams 2020

Microsoft Teams - chat, meet, call, and collaborate, all in one place. Microsoft Teams with VIA UC brings together your...

READ MORE

OAuth 2.0 and third-party application ID: Timeline extended to July 15th, 2020!

All certified Skype for Business IP phones must be updated by July 15th, 2020 (originally January 15th, 2020). Without the...

READ MORE

Wavenet Acquires Microsoft Teams Provider VIA

Wavenet Ltd acquire VIA (Smart Hosted Solutions Ltd). Microsoft Teams offering boosted with Wavenet Ltd’s acquisition of VIA. Wavenet has...

READ MORE

The environmental benefits of remote and flexible working

From the food employees eat to the amount of paper they use, working in an office can be bad on...

READ MORE

BOOK A DEMO

We will contact you to arrange a 15 minute demo.

( )  ext:

What products are you interested in?

Do you have any additional requirements?

HOW MANY USERS?