Have you ever wished support in the telephony industry was more supportive? We were underwhelmed with the current service levels in the telephony sector and wanted to make our mark in the industry, so we built VIA with support at its core.
What makes us different is that we are a truly managed solution. We offer Unified Communications as a Service (UCaaS), and we take our service very seriously.
From initial conversations to the implementation of your solution we ensure that a premium service is built into every level of delivery.
We learn to understand your business and how you operate. From there we produce a plan to improve your business via UC. We can help from call routing planning to device selection to conference room design and installation. Our goal is to add value as well as to implement a leading solution.
We can deploy the same week as the order and make it a smooth process for you without any downtime.
We have account managers who help you every step of the way, trainers who come to your office to teach end-users and free ongoing UK based support forever.
Some providers in the market have problems with number porting, as we have agreements with the major national and international carriers so we can reduce lead times significantly.